Acddirect.com Website Review

Our most valuable as*et - YOU! ACD Direct is the best solution to boost any non-profit's member acquisition and fundraising results. We work with a broad range of clients from non-profits and charity groups to political campaigns. Our virtual call center offers diverse services which include fundraising, live technical support and other call-based as*istance. ACD Direct handles millions of minutes a month and can easily expand its resources to meet your changing needs. Our experienced customer service agents have helped to process over 321 million dollars in pledge donations for our clients. Whether it is uniform training of agents, script implementation or scalability, we will work to maximize the power of each contact and as*ure we exceed user expectations. Contact us today to find out how we can help your non-profit organization meet its goals! WHAT CLIENTS HAVE TO SAY We are committed to our clients and we're proud of the relationships ACD Direct is one of the most customer service focused companies that I have ever worked with. We have experienced tremendous growth in the number of listeners that call our station to make a pledge of support during our membership drives, and ACD was right there with us making sure that every single call was answered and handled. I don''t know what I would have done without ACD. The best reason to work with ACD Direct is their reliability ACD Direct's user-friendly platform and call docu*entation system allows us to effectively monitor operations, and enter and edit information quickly and easily. It is by far the best platform we have ever worked with. ACD Direct provides technically viable solutions to clients who need contact-based services for fundraising, live technical as*istance and other call-based services. We have developed an economical, customizable and user-friendly product that meets your business needs. With the end user in mind, all ACD Direct solutions are designed to optimize resources, maximize efficiency and productivity and simplify