Chikaya.ma Website Review

Please wait .. Français العربية As if the citizen is worth nothing, or is just a small part of the general view of the administration space. Without the citizen, there will be no management. He is entitled to receive an answer to his messages and solutions to his problems before them. It is obliged to explain what the public utilities receive from their interlocutor's observations, suggestions and grievances, and to ensure their follow-up. Public facilities shall account for the management of public funds, in accordance with the laws in force, and are subject to Article 5 of Decree No. 265-17-2 on determining the modalities of receipt, suggestions and complaints of the Complainants. The Administration receives the complaints of the addressees electronically through an updated portal For administrative and public service reform, the National Complaints Portal, www.chikaya.ma, is called, if necessary, through the portal's contact center, in return for a timely notification of the complaint. If you have difficulties using a public service or your right to be harmed by a conduct of the administration that is illegal or contrary to the principles of fairness and fairness, you can have a note on how to provide a public service during or after obtaining it if you have creative ideas that can contribute to Upgrading services provided by